Roxanne Jessica Batongbacal, MSN, RN
14+ Years Experience
Registered Nurse | Medical Assistant | Dental Assistant
Medical Receptionist | Dental Receptionist
PROFESSIONAL PROFILE
MSN-credentialed Registered Nurse with over 14 years of medical / dental and administrative expertise in international healthcare settings. Highly proficient in medical and dental assistance, including complex appointment scheduling, billing, and patient coordination. Expert in HIPAA-compliant workflows and clinical documentation, dedicated to operational efficiency and high-quality patient support
Core Skills
Administrative Expertise
Appointment Setting, Patient Intake, Calendar Management, Patient Relations
Financial Expertise
Medical & Dental Billing, Cashiering, Front-Desk Operations
Clinical Expertise
Triage, Bedside Care, Chairside Assisting, Patient Prep, Infection Control, Scribing
Regulatory Policy
Strict HIPAA compliance and administrative leadership
Tools
Professional Experience
DENTAL NURSE / DENTAL RECEPTIONIST
Riyadh, KSA
2014 - Present
• Streamline front-desk operations, managing appointment setting and confirmations.
• Manage dental billing and financial reconciliation using specialized medical management systems.
• Provide expert chair-side assisting and clinical documentation for various dental procedures.
• Maintain 100% compliance with HIPAA standards for patient data privacy and security
Medical Secretary / Staff Nurse
Quezon City, Philippines
2012-2014
• Coordinated physician calendars and streamlined patient intake processes in an outpatient setting.
• Processed billing and insurance payments while managing pharmacy dispensing tasks.
• Assisted in clinical procedures, including vitals assessment and implementation of physician orders.
Education & Training
Academic Foundation
GRADUATE
Master of Science in Nursing
Advanced Nursing Administration & Leadership specialization, focusing on modern healthcare systems.
Advanced Certifications
2026 -Telehealth Clinical Essentials
2026 - Google Workspace Specialist
2026 - HIPAA Certification
2026 - TESL Certification
2026 - Electronic Health Records
2026 - Clinic Admin
(Phones, Mail and Records)
UNDERGRADUATE
Bachelor of Science in Nursing
Comprehensive clinical training with honors, establishing a rigorous foundation in healthcare practice.
2026 - Coordinate Patient Care Referrals
2026 - AHA Basic Life Support
2026 - Medical Administrative Assistants and Office
Certificates
Contact me
Email: roxannebatongbacal@gmail.com
Registered Nurse | Medical Assistant | Dental Assistant
Medical Receptionist | Dental Receptionist
Kingdom of Saudi Arabia / Philippines
MEDICAL AND DENTAL EXCELLENCE • ADMINISTRATIVE LEADERSHIP • MSN • BSN • STRATEGIC HEALTHCARE LEADERSHIP • HIPAA CERTIFIED • KINGDOM OF SAUDI ARABIA & PHILIPPINES • DENTAL NURSE
© 2026 Roxanne Batongbacal, MSN, RN. All rights reserved.